During the intake process, we will work together to gather information about the individual(s), identify their main point of contact, and discuss the client’s medical, mental health, and emotional needs. We’ll also go over the preferred location for assisted living or memory care communities, as well as the desired budget.

Next, we will review the community options available that meet the client’s needs and we will connect you directly with those assisted living or memory care communities for a professional introduction. Once introductions are made and you have an idea of which community or communities you’d like to tour, we will schedule a day and time to visit each location and explore their amenities.

If you would like an Ohana Care Connections team member to accompany you on the tours, please don’t hesitate to let us know! We will make sure one of our team members is available to meet you and your loved one to provide support and guidance throughout the entire process.

Once you’ve chosen the community that feels like the best fit, we will collaborate as a team with the individual’s doctor (primary care, home health, or hospice) and the selected community to complete all necessary documentation. Our goal is to ensure everything is handled in a timely, efficient, and stress-free manner to support a smooth transition for you and your loved one.